Effective Date: 06/05/2025

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The Oporto Experience ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.theoportoexperience.com. Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We Collect

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We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, etc.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

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2. How We Use Your Information

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We use the information we collect in the following ways:

• To provide, operate, and maintain our website.

• To improve, personalize, and expand our website.

• To understand and analyze how you use our website.

• To develop new products, services, features, and functionality.

• To communicate with you, including for customer service, to provide you with updates and other information relating to the website.

• To send you emails.

• To find and prevent fraud.

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3. Legal Basis for Processing Personal Data

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We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.

• Contract: The processing is necessary for a contract we have with you.

• Legal Obligation: The processing is necessary for us to comply with the law.

• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.

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4. Sharing Your Information

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We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

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5. Data Retention

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We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

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6. Your Data Protection Rights

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Under the GDPR, you have the following rights:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure – You have the right to request that we erase your personal data.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

• The right to object to processing – You have the right to object to our processing of your personal data.

• The right to data portability – You have the right to request that we transfer the data we have collected to another organization.

To exercise any of these rights, please contact us at: info@theoportoexperience.com

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7. Third-Party Websites

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Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.

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8. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.